The best part of Zoho Social Media Management is that it can be integrated with CRM field mapping which allows you to map your leads and save their contacts in Zoho CRM. From Facebook Lead Ads, Zoho Social will easily transfer and sync different fields from Facebook in Zoho CRM. Moreover, if you want to integrate Zoho Social with a customer support help desk, our Zoho consultants will help you. Our consultants have helped users discover the utility of many Zoho applications like Zoho Desk which will allow you to turn social media posts into tickets. In this Zoho Social Media Integration, you can view existing tickets as well.