Remote working has been a challenge ever since the pandemic hit the world. Though it was in the books for a time when we had more tools than we do now, the reality remains that we have had to adapt on short notice. And it hasn’t been idealistic.
Whether you’re an employee or an employer, working remotely has been a challenge for everyone. There have been many companies that have had huge success with remote protocols, but at the same time, others have reported encountering more than just a few difficulties in their efforts.
Problems Encountered with Remote Meetings
For the most part, companies that had ERPs and CRMs in place to cater to employees and clients online managed to seamlessly adapt to the new working environment. Sure, there were some ambiguities such as attendance management, overtime management, and other issues integral to the HR department. However, even when companies managed to figure out a way through this, the biggest challenge became remote meetings.
Even now, millions of people are complaining about the ineffective and insecure nature of third-party remote meeting applications. Setting all the other issues aside, communicating as a team is more than just essential for an organization. And the fact that unverified and unauthorized people can intervene and compromise the integrity of your communications is another huge problem that organizations are getting tired of dealing with.
Muting, unmuting, ensuring participation, keeping records of meeting agendas, meeting schedules, etc. everything becomes a series of nuisances that are a constant reminder of how much we need a better solution.
Regardless of how appealing freeware third-party apps might seem, we can’t hope to streamline our organizational tasks and communication over such a compromised network. Not only will we run into time limitations, but we’re also likely to encounter several connection issues because of the lack of a private dedicated network, and the lack of distinguished tools required to keep notes and track audience engagement/involvement during meetings.
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Remote Meetings Made Simple
Publicly available software and tools sometimes fail to fulfil organizational needs. Whether it’s marketing or management tools and applications, there’s an undeniable gap in the list of features and compatibilities of a tool made for individual use and those curated for companies and businesses. And remote meeting software are no exception to this rule, it seems.
That is why you need to switch to highly effective remote meeting platforms that offer the convenience of integrating everything with existing CRMs and ERPs. Whether you are looking to streamline internal communications or establish connections with clients across the world, you need a platform that can provide the features that best suit your business needs.
So here is the solution: integrated meeting platforms such as Zoho’s Cliq. With the help of reliable Zoho consultants, you can have Zoho Cliq integrated into your existing management system and conveniently schedule and participate in organization meetings on the cloud.
Read More: All You Need To Know About Zoho CRM & Hubspot CRM
Features of the Integrated Remote Meeting Solution:
Other than ensuring secure networks for communication channels, integrated remote meeting platforms are likely to provide several features that distinguish its organizational compatibility such as:
Recording Calls and Meetings
Though anyone can use third party recorders with off-the-shelf meeting platforms, you’ll have to ensure the audio quality is top-notch. Moreover, compiling audio files and sharing them with everyone in the meeting (note that you still don’t get meeting attendance and audience analysis with third-party apps) can be a daunting task.
Zoho’s Cliq offers you the ability to record all your meetings along with the option of scheduling the time when the platform starts recording. Similarly, you can instantly share the meeting’s recordings with everyone involved in the meeting as well as those who couldn’t attend.
No Longer Share Screens to Explain a Point
Cliq offers you a whiteboard that does exactly what its name implies; a whiteboard that can be written or drawn upon to illustrate the points being discussed. This works wonders especially when you’re working with a diverse team comprising people from different parts of the world and who speak different languages.
Since the point of a meeting is to communicate effectively and get on the same page, what’s better than having a whiteboard handy to help get your point across to your team to understand? Time and again, researchers have shown how graphical illustrations of ideas are much more likely to be remembered than verbal communications. And the fact that you can keep a record of it all to recall and share with the team means that it’s much more viable compared to traditional meeting rooms.
Read More: 5 Ways to Make the Most Out of a CRM
Interact as a Human
Just because it’s a remote meeting doesn’t mean we should eliminate the human element from our communications. People should have the chance to express and show their concerns and emotions regarding the discussions being carried out in a meeting.
This is why Zoho’s Cliq offers all participants the ability to send emoticons, gestures and even GIFs during the meeting to engage with their teammates. Though to prevent misuse and maintain the decorum, meeting attendees are likely to be monitored by moderators and co-moderators who can prevent things from going out of line/hand.
Co-Hosting and Moderation
As explained above, there are times when employee behaviour can become concerning. And at crucial times like big meetings, a single host can’t possibly keep track of several participants and moderate their speech turns. Neither can they address each and every participant.
To address this, Cliq comes with the option to have multiple hosts and meeting moderators that can have separate duties such as noting participation, ensuring protocols are followed, and organizing speech turns, among many others. Having co-hosts can reduce the burden on a single host, allowing them to focus on the meeting agenda and the discussion rather than other frustrating and redundant tasks all by themselves.
Read More: Work Smart, Grow Fast – Reasons to Upgrade to Zoho One
No Limitations
Tired of having an hourly limit to your meeting? Though it’s not encouraged, many teams can’t help but have long meetings, especially when they’re in a crucial phase of development or launch. Moreover, another limit imposed by third party remote meeting platforms is on the number of members that can join a live meeting.
These concerns have been addressed by Zoho and with Cliq, they offer organizations the chance to include up to 1,000 employees in a single meeting, while providing you a comfortable and reliable interface to keep track of each participant’s engagement and attendance.
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Connect with Clients
ERPs comprise CRMs and other enterprise tools required to run an organization’s operations smoothly. And CRMs shouldn’t be restricted to be limited one-way communication mediums. This means that your CRM should come with a meeting platform that allows you to connect with your clients or anyone that’s not a part of your organization over a secure network with just a link.
If you are convinced that you need to try an amazing internal communication platform, then contract Techloyce Zoho consultants. You will get whatever you need to streamline your business operations.
